Platform Settings, Terms of Use & Privacy Policy

Last Updated:​ May 10, 2026

Welcome to the KitoKito-ETH Platform. We are a community marketplace connecting gamers, creators, and consumers worldwide, specializing in the trade of game accounts, digital assets, virtual services, custom goods, and live-streaming content. Please read the following terms carefully before using our services. By registering for or using our platform, you agree to comply with this policy.

Part 1: Account & Rules of Use

1. Registration & Account Security

• You must provide a valid email address and set a strong password to complete registration. You are fully responsible for all activities under your account.
• Sharing, selling, or lending your account is prohibited. Notify us immediately if you discover any unauthorized use.

2. User Eligibility

• You must be at least 13 years old (or the age of digital consent in your jurisdiction) to use this platform. If you are a minor, please use the service with the consent of a legal guardian.
• We reserve the right to request proof of age.

3. Permitted Conduct

• You agree to comply with all applicable laws and respect other users in transactions.
• You understand and agree that this platform acts solely as a transaction intermediary and technology service provider​ and does not warrant the ownership, legality, or tradability​ of virtual items traded between users. Transaction risks are borne solely by the buyer and seller.

4. Prohibited Conduct

• Selling or trading pirated software, cracked accounts, hacking tools, or any items infringing intellectual property rights.
• Providing false or deceptive descriptions of goods or services.
• Engaging in fraud, money laundering, or any illegal financial activities.
• Posting pornographic, hateful, violent, or harassing content in live streams or interactions.
• Exploiting platform vulnerabilities or conducting any activity that disrupts service stability.

Part 2: Transactions, Payments & Fees

1. Nature of C2C Transactions

• Sellers are solely responsible for the description, quality, legality, and delivery of the goods/services they list.
• Buyers are obliged to verify product details and communicate fully with sellers before purchasing.

2. Payment & Settlement

• We process transactions through third-party payment gateways (e.g., Verifone, Stripe). Your payment information is processed directly by the payment processor; we do not store​ complete credit card information.
• The platform may support cryptocurrency payments. Such transactions are executed by third-party processors like BitPay, and their irreversible nature is your responsibility to understand and accept.
• The platform provides escrow payment​ services. Funds may be temporarily held in escrow until you confirm receipt of the digital goods or service completion to protect both parties.

3. Service Fees

• The platform charges a service fee for successful transactions. The specific rate will be clearly displayed on the transaction confirmation page. Fees may vary by product category (e.g., digital goods, custom services, live-streaming gifts).

Part 3: Privacy & Data

1. Information We Collect

• Information You Provide:​ Account details, product listings, transaction records, chat content, live-stream data, uploaded custom order files, KYC verification information (if applicable).
• Automatically Collected Information:​ IP address, device information, browser type, visit timestamps, clickstream data, Cookies (see below).
• Information from Third Parties:​ Transaction status from payment processors, risk ratings from anti-fraud service providers.

2. How We Use Information

• To operate, maintain, and improve platform functionality.
• To process transactions, customer service requests, and resolve disputes.
• To analyze and optimize user experience and provide personalized product or live-stream recommendations (you can manage preferences).
• To detect and prevent fraud and illegal activities.
• To cooperate with law enforcement when legally required.

3. Data Sharing & Disclosure

• Essential Service Providers:​ We share necessary data with partners for payment processing, cloud hosting, customer service, and logistics (for physical custom goods) to complete services.
• Legal & Security:​ To comply with legal obligations, enforce our user agreement, or protect the rights, property, and safety of ourselves and others.
• Business Transfers:​ In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

4. Cookies & Tracking Technologies

• We use Cookies and similar technologies to maintain your login status, remember preferences, and analyze traffic. You can manage Cookies through your browser settings, but disabling certain essential Cookies may affect website functionality.
• We may use third-party analytics services (e.g., Google Analytics) to help us analyze website usage.

5. Your Rights

• You have the right to access, correct, or delete your personal information. You can manage most information in your account settings.
• You may opt out of receiving our marketing emails.
• To exercise your data subject rights, please contact us using the information below.

Part 4: Special Terms for Live-Streaming Services

1. Content Responsibility

• Streamers are solely responsible for all content generated during their live streams and must ensure it does not infringe any third-party rights or violate this policy.

2. Community Guidelines

• Live-stream interactions must adhere to platform community guidelines. Any form of abuse, discrimination, harassment, or solicitation is prohibited.

3. Gifts & Virtual Items

• Virtual gifts purchased and sent by viewers are consumable digital products and are generally non-refundable. Revenue settlement will be conducted according to the agreement between the platform and the streamer.

Part 5: Disclaimer & Limitation of Liability

• The platform is provided “as is.” We do not guarantee uninterrupted, error-free, or absolutely secure service.
• To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential losses arising from transactions between users.
• We are not responsible for any third-party websites, services, or content (e.g., content linked via live streams).

Part 6: Policy Modifications & Contact Us

1. Policy Modifications

• We may update this policy at any time. Any material changes will be notified via platform announcement or email. Continued use of the service constitutes acceptance of the updated policy.

2. Contact Us

• If you have any questions about this policy, your data, or our platform practices, please contact us via:
  • Email:​ privacy@kitokito-eth.com
  • Online Support:​ Through the customer service system within the platform.